Product walkthrough

One chat from enquiry to reconciliation.

Follow Aarti — a senior agent at a mid-sized Mumbai agency — through one day of work with Voyagent. Every step is a real canonical object, every action a tool call, every side-effect a logged approval.

1. The enquiry

Aarti, a senior agent, pastes a WhatsApp forward into chat. The orchestrator classifies it as a ticketing + hotel package enquiry and spins up a structured Enquiry record.

The agent extracts sector, dates, passenger types, airline and hotel preferences, budget, and visa need. Anything missing is asked back in natural language — no 10-field form.

voyagent.globusdemos.com/app
Illustrative
Quote a Dubai 4-night Emirates direct for 2 adults on the 22nd, 4-star near Downtown.
Gathered requirements
  • Sector: BOM → DXB, 22–26 Apr
  • Pax: 2 adults
  • Airline: Emirates (direct only)
  • Hotel: 4-star, Downtown Dubai
  • Visa: eligible on UAE e-visa (30-day)
Checking Amadeus + Hotelbeds…
Found 3 fare options and 5 hotel options. Top bundle: EK 501 direct · Rove Downtown · total INR 1,47,320. Approve to quote?

2. The quote

Voyagent searches fares across Amadeus, pings Hotelbeds for hotel availability, checks UAE e-visa eligibility, and assembles a costed quotation — fare rules, inclusions and exclusions all captured.

The quote is a canonical Quotation object, not a PDF guess. Revisions (date swap, hotel change, room upgrade) regenerate from the same record without re-keying.

voyagent.globusdemos.com/app
Illustrative
Quotation Q-2026-0412
Aarti Menon · Dubai 4N
Draft
ComponentDetailINR
FlightEK 501/500 BOM–DXB direct64,200
HotelRove Downtown, 4N, Deluxe58,400
VisaUAE e-visa × 214,120
TransfersAirport ↔ hotel, sedan4,600
Total1,41,320

3. The approval

Aarti sends the quote to the client. On approval, Voyagent re-checks availability, holds the PNR, and surfaces the issue_ticket call with a side-effect + irreversible flag.

Senior agents see fare, tour code, commission, and the exact time limit. One click issues the ticket; the audit log captures actor, inputs, outputs, and the approval trail.

voyagent.globusdemos.com/app
Illustrative
Approval required · issue_ticket
PNR KX3P9L · EK 501 · 2 adults
Side-effect · Irreversible
Fare
INR 64,200
Tour code
IT7A4EK
Time limit
19:30 IST today

4. The booking & delivery

Ticket issues on the GDS. A Voucher is generated for the hotel. The client gets the itinerary, visa copy and boarding-pass link in one message.

The booking state machine tracks post-sale events: schedule changes pushed to the client, web check-in at T-48, visa status polled from the portal.

voyagent.globusdemos.com/app
Illustrative
Reconciliation · Card statement · Apr week 2
HDFC corporate card · ending 4021
27 matched · 1 unmatched
LineInternalStatementStatus
EK ticket 176-234567864,20064,200Match
AI 9W refund ADM2,100Unmatched
Commission credit3,1203,120Match
6E 1124 void8,8008,800Match

5. The invoice

An Invoice is posted into your accounting system — Tally today, Zoho Books / Busy / QuickBooks on the roadmap — with GST components split correctly.

Collections ride UPI, card, NEFT, or payment links. Receipts reconcile against the invoice automatically. Margin and profit per booking compute in real time.

voyagent.globusdemos.com/app
Illustrative
Reconciliation · Card statement · Apr week 2
HDFC corporate card · ending 4021
27 matched · 1 unmatched
LineInternalStatementStatus
EK ticket 176-234567864,20064,200Match
AI 9W refund ADM2,100Unmatched
Commission credit3,1203,120Match
6E 1124 void8,8008,800Match

6. The BSP reconciliation

On the BSP fortnight, Voyagent pulls BSPlink India, matches ticket sales, refunds and cancellations to internal records, and flags ADM / ACM candidates with evidence attached.

A senior agent approves the ACM draft. Commission income books. Net payable remits before the deadline. The books are audit-ready, not AI-flavored.

voyagent.globusdemos.com/app
Illustrative
BSPlink India · fortnight 07
BSP reconciliation
Ready to remit
Tickets sold
312
Refunds
17
ADM pending
2
Net payable
₹41,28,610
ADM EK-00214 flagged: fare filing mismatch on PNR KX3P9L. Draft ACM reply prepared for senior agent review.

Ready to retire the 15-tool workflow?

Voyagent is in early access. We onboard a small number of agencies each month with white-glove setup of drivers, data, and approval workflows.