Representative activities

Drawn from the verbatim activity inventory. Full coverage of hotels and holidays is the goal; the items below are representative, not exhaustive.

• Collect holiday / package enquiry with dates, passengers, hotel preference and budget
• Understand package category — economy, standard, premium or luxury
• Contact hotels and suppliers for contracted rates and availability
• Check transport providers for transfers and local movements
• Obtain land, hotel and transport rates
• Consolidate hotel, transport, visa, flight and service charges
• Prepare package costing and quotation with full inclusions / exclusions
• Include travel dates, hotel names, number of nights, transport, visa and total cost
• Share quotation, explain package, clarify inclusions and exclusions
• Revise packages based on budget, date, hotel, airline or room changes
• Reconfirm hotel and transport availability after client approval
• Confirm supplier booking; issue hotel, transport and land vouchers
• Share final itinerary and brief clients on travel readiness
• Handle cancellations, missing billings and refunds
• Cross-check supplier billing against bookings